Archive for category: dynamics 365

You are here: / dynamics 365

Case Study: How AirFlite Overcame its Time-Consuming Expense Reporting System

/in , , , , , , , /by

Operating on behalf of Toyota Motor Corporation since 1985, AirFlite has been a leading name in the private aviation industry, setting new standards with its full service, fixed-base operation, offering the best in 24/7 private aircraft services and storage. Delivering service, quality, and reliability, AirFlite is looking to extend its operations to greater heights by improving productivity for its pilots and crew and achieving operational excellence by ditching its manual and tedious expense reporting system.

The Problem – Manual, High-Volume, Error-Prone & Time-Consuming Expense Reporting Process

AirFlite’s manual expense tracking procedure was tedious and hindered the efficiency of the team. Their operations involved international flights with frequent visits to their base in Japan. Pilots had to plan a detour in advance so they could submit and sign their expense reports before embarking on another trip.

Submitting expense reports on time and keeping track of T&E spendings had become a challenge, leading to inefficiencies and thereby affecting the employee morale. It had become pivotal for AirFlite to automate their expense reports and lessen the burden of expense management from pilots and managers.

The Solution – Taking Expense Reporting Process to New Heights with Gorilla Expense

AirFlite wanted to switch to a seamless and efficient expense management system that could automate their T&E expense reporting process and accounting. That’s when they switched to Gorilla Expense. With its advanced and easy-to-use features, Gorilla Expense turned AirFlite’s chaotic process to an efficient, quick, and easy process without major disruptions, making things better and easier for everyone.

Additionally, the pilots love the flexibility in being able to complete their expenses on the road (or the skies). They also love how easy and simple the application is to use. Because of the availability of expense data at the manager’s fingertips, getting more visibility into the T&E spend on a periodic basis, the manual work with expense reports reduced greatly at AirFlite.

Ever since AirFlite switched to Gorilla Expense, they have seen a visible improvement not only in their expense reports but also in their time and cost savings.

Gorilla Expense understands that pilots travel the most and it is necessary for them to have a flexible expense management system at their disposal so they can focus on soaring to great heights without taking detours.

Find the downloadable version of this case study here.

To know more about our expense management solution, visit our website.

Experience Enhanced Transparency with Decentralized Reporting

/in , , , , , , /by

Your employees travel to grow your business but forget to submit their expense reports on time, thereby preventing companies from getting real-time data on all company spending patterns from distinct locations. Before your organization is prevented from real-time updates, switch to Gorilla Expense.

Gorilla Expense introduces Decentralized Reporting, a feature that allows employees across an organization to report their expenses directly without relying heavily on a centralized department or individual. Designed to streamline and expedite expense reporting, this feature revolutionizes the way information is collected, verified, and shared. It also distributes responsibilities and empowers stakeholders of the organization by improving reliance on centralized approval systems.

In this blog, we will understand the aspects of decentralized reporting which include:

  1. Empowerment: In a decentralized system, employees are given the authority to report their expenses such as travel expenses, meal expenses, office supplies, and more. This helps in reducing the bureaucracy and delays associated with centralized approval systems, thereby empowering the employees truly.
  2. Efficiency: With a decentralized approach, expenses can be reported and approved more quickly since they don’t need to go through a central department for processing. This can lead to faster reimbursements for employees and a more efficient financial process.
  3. Responsibility Distribution: It distributes the responsibility for managing expenses across different individuals or teams to prevent bottlenecks and reduce the workload of a single department that is responsible for processing expenses.
  4. Transparency: This feature promotes transparency as employees directly submit their expenses and related information, leading to better accountability and compliance with the organization’s expense policies.
  5. Policy Adherence: While empowering employees to report their expenses, it’s important to have clear expense policies in place. These policies provide guidelines for what expenses are eligible for reimbursement and help maintain consistency across the organization.
  6. Data Accuracy: Using automated tools, such as mobile apps or online forms, can help reduce human errors in expense reporting. These tools can validate data and calculations, improving the accuracy of reported expenses.
  7. Analytics and Insights: Organizations can gain insights into spending patterns, identify potential areas for cost-saving, and make informed decisions based on the aggregated expense data.
  8. Central Oversight: While the process is decentralized, it’s still important to have a level of central oversight for compliance, auditing, and policy enforcement. This oversight helps maintain consistency and prevents misuse.

From eliminating single points of failure to enabling secure and tamper-proof reporting mechanisms, decentralized expense reporting brings multiple benefits to an organization.

Explore a solution like Gorilla Expense, which harmoniously integrates both decentralized reporting and centralized control for streamlined expense management for your organization.

We believe that our clients should work towards growing their businesses and leave the worries of expense reporting and managing to us. On this note, do check out our 30+ features that make your expense management journey hassle-free and stress-free here.

Unlock Data Insights with Custom Reports

/in , , , , /by

Did you know your expense data is a treasure trove of valuable insights, waiting to be discovered? Well, at Gorilla Expense we give you the power to slice and dice your data in any way you want to get the answers you need when you need them.

Yes, you read that right! With Ad-Hoc Reporting you can create custom reports for exporting and analyzing your data and:

 

  • Can create, modify, or view ad-hoc views to supercharge your insights.
  • Compare performance across departments, projects, and employees to identify areas for improvement.
  • Quantify the impact of expense management initiatives and measure ROI.

Ad-Hoc reporting helps you generate compliance reports that meet the needs of your auditors and within a few clicks, you can get the insights you need to make better business decisions.
Get an overview of the Ad-Hoc Reporting feature here.

Gorilla Expense understands the importance of data insights and is constantly working towards making features that lessen your burden so that you can focus on what matters the most.

Explore our 30+ features that are seamlessly efficient here.

Gorilla Expense Launches Smart Corporate Card Solution

/in , , , , , , , /by

Gorilla Expense is thrilled to announce the launch of its new Smart Corporate Card solution.

The smart card is based on PEX’s Card platform solution and is made to function well with ERP systems by integrating effortlessly into the current workflows to meet operational requirements. It is customizable and allows users to set periodic budget restrictions.

The system may also be used to regulate marketing costs like Google and Facebook Ads as well as IT costs like Amazon, AWS, and Azure. The credit card transaction data can be automatically reconciled with the monthly statements when coupled with Gorilla Expense’s Expense Management Software.

Want to know more about the launch? Read here.

With its selection of practical, simple-to-use solutions that do away with the need for time-consuming paperwork and out-of-pocket charges, Gorilla Expense seeks to revolutionize the expense reporting process.

To know more about the features offered by Gorilla Expense, click here.

Keep a Tight Leash on your Business Expenses with Receipt Policies

/in , , , , , , , /by

Are out-of-hand expenses driving you crazy? Well, not anymore! Introducing the Receipt Policy Feature. With this feature in your system, ensure that your employees are following all applicable laws and regulations, therefore enforcing compliance.

The Receipt Policy Feature by Gorilla Expense ensures that employees either attach receipts or justify the missing receipts when the amount limit exceeds.

As a result, bogus claims are prevented and rules and regulations are ensured.

All of this is fruitful only when an effective receipt policy is created. Learn how to create an effective receipt policy.

Over the years, Gorilla Expense has been working tirelessly on creating seamless and efficient features that let you manage expenses like a pro. To know more about such features, click here.

Ensure Compliance with the New Expense Policy Feature

/in , , , , , , /by

Are spending limits and policy compliance being followed throughout your organization? If not, then get ready to break free from the shackles of complex expense policy and take control of expense compliance with Gorilla Expense’s Expense Policy capabilities. This feature allows you to:

Set Spending Limits For Different Categories

With our Expense Policy feature, you can easily define spending limits for different expense categories, ensuring compliance across the board.

Explain Flagged Violations

If a user exceeds the predetermined limits, our system flags it as a violation. The user provides an explanation, promoting transparency and accountability.

Get Instant Alert

Approvers are instantly alerted to violations, allowing them to review explanations and make informed decisions on expense approvals.

Customize Limits, Getting Ultimate Control

Gorilla Expense gives you ultimate control with customizable limits. Set amount limits for each expense and require additional approval for larger expense reports.

Set Budget Limits

Take it a step further with budget limits at expense type and project levels. Ensure spending aligns with your organization’s goals and budgets.

Switch to Gorilla Expense and experience a seamless integration of expense policies that help organizations combat fraud and errors by enforcing compliance. Join the League of Businesses empowered by Gorilla Expense and reconstruct your expense reporting and expense management systems.

To know more, click here.

Gorilla Expense exceeded the global benchmark for customer service metrics in 2022

/in , , , , , , /by

We are thrilled to share the results of our exceptional customer service report for the year 2022. With Freshdesk and the hard work of our team, we have exceeded the global benchmarks for every customer service metric.

In 2022, we received a total of 5566 tickets, and we’re thrilled to report that we successfully resolved 99.37% of them. Our remarkable performance is also reflected in our first response time, which averaged at 2.4 hours – far below the global benchmark of 32 hours.

Additionally, we exceeded the typical 12-hour mark for the average first-assign time with our remarkable 7.1-hour response. In terms of overall resolution time, we managed to address issues in just 31.35 hours on average, which is less than the global standard of 32 hours.

Gorilla Expense exceeded the global benchmark for customer service metrics in 2022

We believe that customer satisfaction is crucial for any business, and we strive to provide exceptional customer service that exceeds expectations. We’re proud of our team for their hard work and dedication to achieving this goal, and we’re grateful to our customers for their trust and confidence in us.

Prachi Borhade, our Implementation & Support Manager, put it best: “We’re thankful for every customer we have and are committed to providing the best possible service to each and every one of them. We understand that customer satisfaction is a crucial part of our business, and we will continue to provide exceptional customer service to keep our customers happy.”

We’re honored to receive recognition from Freshdesk, and we’re excited to use these results to establish our customer service goals for the upcoming year. We’re committed to continuously improving our customer service to provide the best experience for our customers.

Thank you for choosing Gorilla Expense as your expense management partner. We’re looking forward to another successful year of exceptional customer service!

Cut Back On Unnecessary Costs With Essential Expense Reporting Features

Cut Back On Unnecessary Costs With Essential Expense Reporting Features

/in , , , , , /by

Cut Back On Unnecessary Costs With Essential Expense Reporting Features

At a time when businesses are looking at ways to cut down on costs and improve efficiencies, integrated expense reporting solutions are gaining more and more importance. Here’s how Gorilla Expense comes forward as a reliable answer to all your expense reporting questions:

T&E POLICY and FRAUD

Did you take a look at your company’s T&E spending, reimbursements and other internal expense reports? If not, then we suggest doing so to catch hold of any expense fraud activities.

T&E is an integral part of a company’s operational costs. Around 5% of the total T&E cost is lost to expense fraud due to manual processing and 6% is lost to T&E out of compliance. This takes place because of duplicated out-of-pocket employee expenses every year which makes it important for companies to detect and prevent frauds as well as leakages within their systems as soon as possible.

MANUAL EXPENSE REPORT PRICING

Every year, a company spends around $45 (this is a wage inflation adjusted number from the Aberdeen 2012 report that shows a cost of $35 per report) to process a single expense report. The true cost may be higher but manual expense reporting builds pressure on employees and managers as they are responsible for tracking and gathering receipts. This leads to delay, frauds and leakages.

Moreover, manual reports make it almost impossible for a company to keep a close tab on travel and expense spends while staying within the budget.
Here hops in the need to switch to a solution that is not only painless but also economical.

Gorilla Expense offers pricing that is more effective, efficient and economical than its competitors. You can save up to 40% due to included integration that already exists with certain systems. When compared to Excel, the benefit can be up to 70% reduction in cost, taking into account productivity and compliance improvements. Our Savings Calculator can assist with this analysis and help you save time, money and effort.

At pocket friendly prices, Gorilla Expense envisions creating features that not only ease the expense reporting process but also increases transparency within business expenses. With flexible pricing, Gorilla Expense helps you pay for what you use. For further information on pricing, click here

Gorilla Expense Achieves the Azure IP Co-sell Incentive Status with Microsoft

Gorilla Expense is Now a Preferred Microsoft Expense Management Solution

/in , , , , , /by

Gorilla Expense Achieves the Azure IP Co-sell Incentivised Status with Microsoft

Gorilla Expense is thrilled to cap off the year by successfully achieving the Azure IP Co-Sell Incentivized Status with Microsoft. This coalition will help us serve a vast network of users with a robust and intelligent expense management and expense reporting software.

Co-selling is a collaborative engagement between Microsoft and its partner ecosystem. On the offer listing page in the online stores—Azure Marketplace and App Source—offers that attain Azure IP co-sell incentivized status receive a Microsoft preferred solutions badge.

The Microsoft recommended solutions badge highlights an offer’s excellence, effectiveness, and capacity to meet client needs in a particular industry vertical or solution area.

Gorilla Expense promises streamlined expense management with more than 30+ features and capabilities to enforce compliance and increase savings. To learn more about such features, visit our website here