Leave behind the hassle of managing expenses for multiple customers, jobs, and tasks. With Gorilla Expense’s Code to Job feature, get the flexibility of managing the customers and their respective jobs/projects.
When you log in, you will get the relevant job options mapped to the customer on the ‘Add New Expense’ screen. The system automatically displays the corresponding job tasks when you select a job or project, and you can map multiple job tasks to a single job or project.
Jump on the link here to understand the Code to Job feature in detail.
Gorilla Expense works tirelessly to provide its customers with seamless and efficient features that will help mitigate errors and increase productivity.
To learn more about the features offered by Gorilla Expense, click here.
Gorilla Expense is thrilled to announce the launch of its new Smart Corporate Card solution.
The smart card is based on PEX’s Card platform solution and is made to function well with ERP systems by integrating effortlessly into the current workflows to meet operational requirements. It is customizable and allows users to set periodic budget restrictions.
The system may also be used to regulate marketing costs like Google and Facebook Ads as well as IT costs like Amazon, AWS, and Azure. The credit card transaction data can be automatically reconciled with the monthly statements when coupled with Gorilla Expense’s Expense Management Software.
With its selection of practical, simple-to-use solutions that do away with the need for time-consuming paperwork and out-of-pocket charges, Gorilla Expense seeks to revolutionize the expense reporting process.
To know more about the features offered by Gorilla Expense, click here.
Cortex, a vibrant economic engine for the city of St. Louis, is a dynamic space dedicated to fostering innovation and driving inclusive economic impacts. As a collaborative initiative founded in 2002 by Washington University in St. Louis, BJC HealthCare, the University of Missouri – St. Louis, Saint Louis University, and the Missouri Botanical Garden, Cortex has emerged as a globally recognized hub for innovation and entrepreneurship. Cortex’s mission is to accelerate inclusive economic growth by providing high-quality facilities, knowledge-building programs, and strategic partnerships that support emerging and established companies. In pursuit of operational excellence, Cortex sought to streamline its expense reporting processes and enhance financial management capabilities.
The Problem: Streamlining Expense Reporting for Operational Excellence
As Cortex continued to thrive and attract a diverse range of companies, the need for efficient expense reporting became evident. The reliance on manual and outdated methods, such as spreadsheets and scanned receipts, hindered productivity and created inefficiencies. As Cortex continued to attract a diverse range of companies, it became evident that a more streamlined and automated approach was necessary to optimize workflow efficiency, reduce costs, and support the seamless growth of resident companies. Moreover, the limitations and shortcomings of their system became apparent as it failed to meet Cortex’s evolving needs for advanced features and scalability.
The Solution: Leveraging Automated Expense Management for Seamless Efficiency
Cortex identified Gorilla Expense as the ideal solution to overcome its expense reporting challenges and achieve operational excellence. The decision was driven by Gorilla Expense’s reputation for delivering a user-friendly experience, seamless integration capabilities with Sage Intacct, and cost-effectiveness.
The implementation process with Gorilla Expense, seamlessly integrated with Sage Intacct, was smooth and efficient. The Cortex team found the Gorilla Expense support team to be highly responsive and dedicated to ensuring a seamless transition. Customized configurations were put in place to align with Cortex’s unique requirements enabling a tailored expense management solution that complemented their financial operations.
Since implementing Gorilla Expense Cortex has experienced significant improvements in expense reporting efficiency and financial operations. The automation of expense management processes has streamlined workflow, eliminated manual errors, and reduced the time and resources required to process expense reports. Cortex’s staff can now seamlessly synchronize expense data with Sage Intacct in real-time, enabling accurate reporting, data-driven decision-making, and improved financial planning.
The cost savings realized through the implementation of Gorilla Expense have further strengthened Cortex’s commitment to operational excellence. By reducing manual effort, eliminating paper-based processes, and streamlining expense tracking, Cortex has achieved tangible cost savings, redirected resources, and ensured compatibility and scalability to support its core mission of fostering innovation and economic growth.
The user-friendly interface of Gorilla Expense, integrated with Sage Intacct, coupled with the ability to default coding based on previous entries and the ease of adoption, has simplified expense categorization, improved accuracy, and increased user satisfaction, ensuring a seamless and efficient expense management experience.
We are thrilled to share the results of our exceptional customer service report for the year 2022. With Freshdesk and the hard work of our team, we have exceeded the global benchmarks for every customer service metric.
In 2022, we received a total of 5566 tickets, and we’re thrilled to report that we successfully resolved 99.37% of them. Our remarkable performance is also reflected in our first response time, which averaged at 2.4 hours – far below the global benchmark of 32 hours.
Additionally, we exceeded the typical 12-hour mark for the average first-assign time with our remarkable 7.1-hour response. In terms of overall resolution time, we managed to address issues in just 31.35 hours on average, which is less than the global standard of 32 hours.
We believe that customer satisfaction is crucial for any business, and we strive to provide exceptional customer service that exceeds expectations. We’re proud of our team for their hard work and dedication to achieving this goal, and we’re grateful to our customers for their trust and confidence in us.
Prachi Borhade, our Implementation & Support Manager, put it best: “We’re thankful for every customer we have and are committed to providing the best possible service to each and every one of them. We understand that customer satisfaction is a crucial part of our business, and we will continue to provide exceptional customer service to keep our customers happy.”
We’re honored to receive recognition from Freshdesk, and we’re excited to use these results to establish our customer service goals for the upcoming year. We’re committed to continuously improving our customer service to provide the best experience for our customers.
Thank you for choosing Gorilla Expense as your expense management partner. We’re looking forward to another successful year of exceptional customer service!
At a time when businesses are looking at ways to cut down on costs and improve efficiencies, integrated expense reporting solutions are gaining more and more importance. Here’s how Gorilla Expense comes forward as a reliable answer to all your expense reporting questions:
T&E POLICY and FRAUD
Did you take a look at your company’s T&E spending, reimbursements and other internal expense reports? If not, then we suggest doing so to catch hold of any expense fraud activities.
T&E is an integral part of a company’s operational costs. Around 5% of the total T&E cost is lost to expense fraud due to manual processing and 6% is lost to T&E out of compliance. This takes place because of duplicated out-of-pocket employee expenses every year which makes it important for companies to detect and prevent frauds as well as leakages within their systems as soon as possible.
Moreover, manual reports make it almost impossible for a company to keep a close tab on travel and expense spends while staying within the budget.
Here hops in the need to switch to a solution that is not only painless but also economical.
Gorilla Expense offers pricing that is more effective, efficient and economical than its competitors. You can save up to 40% due to included integration that already exists with certain systems. When compared to Excel, the benefit can be up to 70% reduction in cost, taking into account productivity and compliance improvements. Our Savings Calculator can assist with this analysis and help you save time, money and effort.
At pocket friendly prices, Gorilla Expense envisions creating features that not only ease the expense reporting process but also increases transparency within business expenses. With flexible pricing, Gorilla Expense helps you pay for what you use. For further information on pricing, click here
When it comes to making work easy for our customers, we leave no stone unturned! After receiving multiple requests, Gorilla Expense finally integrated with Sage Intacct using web services into the Time & Expense Module and the AP Module to offer the best expense reporting solution.
With over 14,000 global customers, Sage Intacct has arisen as an industry leader in accounting and financial management software. With this latest addition in the GE family of Sage systems, you can easily export expense reports from one software to the other.
Now, users have a robust platform to capture both, out of pocket and corporate credit card expenses.
Gorilla Expense is a leading Expense Reporting Software provider. To know about this and many more features offered by Gorilla Expense, visit our website here.
