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Experience Enhanced Transparency with Decentralized Reporting

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Your employees travel to grow your business but forget to submit their expense reports on time, thereby preventing companies from getting real-time data on all company spending patterns from distinct locations. Before your organization is prevented from real-time updates, switch to Gorilla Expense.

Gorilla Expense introduces Decentralized Reporting, a feature that allows employees across an organization to report their expenses directly without relying heavily on a centralized department or individual. Designed to streamline and expedite expense reporting, this feature revolutionizes the way information is collected, verified, and shared. It also distributes responsibilities and empowers stakeholders of the organization by improving reliance on centralized approval systems.

In this blog, we will understand the aspects of decentralized reporting which include:

  1. Empowerment: In a decentralized system, employees are given the authority to report their expenses such as travel expenses, meal expenses, office supplies, and more. This helps in reducing the bureaucracy and delays associated with centralized approval systems, thereby empowering the employees truly.
  2. Efficiency: With a decentralized approach, expenses can be reported and approved more quickly since they don’t need to go through a central department for processing. This can lead to faster reimbursements for employees and a more efficient financial process.
  3. Responsibility Distribution: It distributes the responsibility for managing expenses across different individuals or teams to prevent bottlenecks and reduce the workload of a single department that is responsible for processing expenses.
  4. Transparency: This feature promotes transparency as employees directly submit their expenses and related information, leading to better accountability and compliance with the organization’s expense policies.
  5. Policy Adherence: While empowering employees to report their expenses, it’s important to have clear expense policies in place. These policies provide guidelines for what expenses are eligible for reimbursement and help maintain consistency across the organization.
  6. Data Accuracy: Using automated tools, such as mobile apps or online forms, can help reduce human errors in expense reporting. These tools can validate data and calculations, improving the accuracy of reported expenses.
  7. Analytics and Insights: Organizations can gain insights into spending patterns, identify potential areas for cost-saving, and make informed decisions based on the aggregated expense data.
  8. Central Oversight: While the process is decentralized, it’s still important to have a level of central oversight for compliance, auditing, and policy enforcement. This oversight helps maintain consistency and prevents misuse.

From eliminating single points of failure to enabling secure and tamper-proof reporting mechanisms, decentralized expense reporting brings multiple benefits to an organization.

Explore a solution like Gorilla Expense, which harmoniously integrates both decentralized reporting and centralized control for streamlined expense management for your organization.

We believe that our clients should work towards growing their businesses and leave the worries of expense reporting and managing to us. On this note, do check out our 30+ features that make your expense management journey hassle-free and stress-free here.

Maximizing Efficiency with Enriched Vendor Feature

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Adding to its advanced features, Gorilla Expense introduces the “Enriched Vendor Feature”, an AI-driven automation that standardizes vendor data identifies variations and aliases, and links them to unique identifiers.

This feature streamlines processes related to vendor management and seamlessly integrates with your expense reporting and invoice systems. It enhances the expense management process by providing deeper insights and capabilities related to vendor interactions and transactions. It also consolidates vendor spending across multiple platforms like expense reporting, credit cards, and ERP.

Through this blog let us explore the Enriched Vendor Feature in detail.

This feature entails the following characteristics:

  1. Vendor Information Standardization: Standardize vendor information text-matching or natural language processing techniques, to identify and consolidate vendor data using AI algorithms. For instance, it appears to recognize variations like “American Airlines, Inc.,” “American Air,” and “American Air” as referring to the same vendor, which is “American Airlines.”
  2. Matching to BC Vendor ID: Associate the standardized vendor name with a unique identifier, such as, “BC Vendor ID 9999 – American Air.” This association helps in tracking and managing vendor information efficiently with Business Central.
  3. Expense Reporting Integration: When a user creates and submits an expense report in Gorilla Expense, the feature can identify expenses related to the vendor, such as “American Airlines,” and associate them with the standardized vendor name and ID as maintained in Business Central.
  4. Streamlining Purchase Invoice Process: The feature extends to the purchase invoice screen in a system like “Business Central”. When the approved expense reports get exported to Business Central as Purchase Invoice, the integration will populate “Vendor 9999” (referring to “American Airlines”) in a custom field on the invoice line. The same field gets auto-populated on the invoice lines when a Purchase Invoice is created manually within Business Central. A consolidated vendor spend report can be then run which reads this field and reports spending by vendor more accurately.

Be it advanced analytics, seamless integrations, or enhanced customization, the Enriched Vendor Feature translates into enhanced efficiency, informed decision-making, and improved customer experiences.

Unlock a new era of possibilities and advancements in expense management with Gorilla Expense. Spend less time on manual tasks and let the AI-powered vendor management help your team get the most value from the vendors.

Learn more about our 30+ best-in-class features that help make expense management a smooth and hassle-free experience here.

 

Master the Complexities of Expense Management with Code to Job

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Leave behind the hassle of managing expenses for multiple customers, jobs, and tasks. With Gorilla Expense’s Code to Job feature, get the flexibility of managing the customers and their respective jobs/projects.

When you log in, you will get the relevant job options mapped to the customer on the ‘Add New Expense’ screen. The system automatically displays the corresponding job tasks when you select a job or project, and you can map multiple job tasks to a single job or project.

Jump on the link here to understand the Code to Job feature in detail.

Gorilla Expense works tirelessly to provide its customers with seamless and efficient features that will help mitigate errors and increase productivity.

To learn more about the features offered by Gorilla Expense, click here.

 

Gorilla Expense Launches Smart Corporate Card Solution

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Gorilla Expense is thrilled to announce the launch of its new Smart Corporate Card solution.

The smart card is based on PEX’s Card platform solution and is made to function well with ERP systems by integrating effortlessly into the current workflows to meet operational requirements. It is customizable and allows users to set periodic budget restrictions.

The system may also be used to regulate marketing costs like Google and Facebook Ads as well as IT costs like Amazon, AWS, and Azure. The credit card transaction data can be automatically reconciled with the monthly statements when coupled with Gorilla Expense’s Expense Management Software.

Want to know more about the launch? Read here.

With its selection of practical, simple-to-use solutions that do away with the need for time-consuming paperwork and out-of-pocket charges, Gorilla Expense seeks to revolutionize the expense reporting process.

To know more about the features offered by Gorilla Expense, click here.

Case Study: How Cortex Overcame the Inefficiencies in their Expense Reporting System

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Cortex, a vibrant economic engine for the city of St. Louis, is a dynamic space dedicated to fostering innovation and driving inclusive economic impacts. As a collaborative initiative founded in 2002 by Washington University in St. Louis, BJC HealthCare, the University of Missouri – St. Louis, Saint Louis University, and the Missouri Botanical Garden, Cortex has emerged as a globally recognized hub for innovation and entrepreneurship. Cortex’s mission is to accelerate inclusive economic growth by providing high-quality facilities, knowledge-building programs, and strategic partnerships that support emerging and established companies. In pursuit of operational excellence, Cortex sought to streamline its expense reporting processes and enhance financial management capabilities.

The Problem: Streamlining Expense Reporting for Operational Excellence

As Cortex continued to thrive and attract a diverse range of companies, the need for efficient expense reporting became evident. The reliance on manual and outdated methods, such as spreadsheets and scanned receipts, hindered productivity and created inefficiencies. As Cortex continued to attract a diverse range of companies, it became evident that a more streamlined and automated approach was necessary to optimize workflow efficiency, reduce costs, and support the seamless growth of resident companies. Moreover, the limitations and shortcomings of their system became apparent as it failed to meet Cortex’s evolving needs for advanced features and scalability.

The Solution: Leveraging Automated Expense Management for Seamless Efficiency

Cortex identified Gorilla Expense as the ideal solution to overcome its expense reporting challenges and achieve operational excellence. The decision was driven by Gorilla Expense’s reputation for delivering a user-friendly experience, seamless integration capabilities with Sage Intacct, and cost-effectiveness.

The implementation process with Gorilla Expense, seamlessly integrated with Sage Intacct, was smooth and efficient. The Cortex team found the Gorilla Expense support team to be highly responsive and dedicated to ensuring a seamless transition. Customized configurations were put in place to align with Cortex’s unique requirements enabling a tailored expense management solution that complemented their financial operations.

Since implementing Gorilla Expense Cortex has experienced significant improvements in expense reporting efficiency and financial operations. The automation of expense management processes has streamlined workflow, eliminated manual errors, and reduced the time and resources required to process expense reports. Cortex’s staff can now seamlessly synchronize expense data with Sage Intacct in real-time, enabling accurate reporting, data-driven decision-making, and improved financial planning.

The cost savings realized through the implementation of Gorilla Expense have further strengthened Cortex’s commitment to operational excellence. By reducing manual effort, eliminating paper-based processes, and streamlining expense tracking, Cortex has achieved tangible cost savings, redirected resources, and ensured compatibility and scalability to support its core mission of fostering innovation and economic growth.

The user-friendly interface of Gorilla Expense, integrated with Sage Intacct, coupled with the ability to default coding based on previous entries and the ease of adoption, has simplified expense categorization, improved accuracy, and increased user satisfaction, ensuring a seamless and efficient expense management experience.

Gorilla Expense exceeded the global benchmark for customer service metrics in 2022

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We are thrilled to share the results of our exceptional customer service report for the year 2022. With Freshdesk and the hard work of our team, we have exceeded the global benchmarks for every customer service metric.

In 2022, we received a total of 5566 tickets, and we’re thrilled to report that we successfully resolved 99.37% of them. Our remarkable performance is also reflected in our first response time, which averaged at 2.4 hours – far below the global benchmark of 32 hours.

Additionally, we exceeded the typical 12-hour mark for the average first-assign time with our remarkable 7.1-hour response. In terms of overall resolution time, we managed to address issues in just 31.35 hours on average, which is less than the global standard of 32 hours.

Gorilla Expense exceeded the global benchmark for customer service metrics in 2022

We believe that customer satisfaction is crucial for any business, and we strive to provide exceptional customer service that exceeds expectations. We’re proud of our team for their hard work and dedication to achieving this goal, and we’re grateful to our customers for their trust and confidence in us.

Prachi Borhade, our Implementation & Support Manager, put it best: “We’re thankful for every customer we have and are committed to providing the best possible service to each and every one of them. We understand that customer satisfaction is a crucial part of our business, and we will continue to provide exceptional customer service to keep our customers happy.”

We’re honored to receive recognition from Freshdesk, and we’re excited to use these results to establish our customer service goals for the upcoming year. We’re committed to continuously improving our customer service to provide the best experience for our customers.

Thank you for choosing Gorilla Expense as your expense management partner. We’re looking forward to another successful year of exceptional customer service!

Cut Back On Unnecessary Costs With Essential Expense Reporting Features

Cut Back On Unnecessary Costs With Essential Expense Reporting Features

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Cut Back On Unnecessary Costs With Essential Expense Reporting Features

At a time when businesses are looking at ways to cut down on costs and improve efficiencies, integrated expense reporting solutions are gaining more and more importance. Here’s how Gorilla Expense comes forward as a reliable answer to all your expense reporting questions:

T&E POLICY and FRAUD

Did you take a look at your company’s T&E spending, reimbursements and other internal expense reports? If not, then we suggest doing so to catch hold of any expense fraud activities.

T&E is an integral part of a company’s operational costs. Around 5% of the total T&E cost is lost to expense fraud due to manual processing and 6% is lost to T&E out of compliance. This takes place because of duplicated out-of-pocket employee expenses every year which makes it important for companies to detect and prevent frauds as well as leakages within their systems as soon as possible.

MANUAL EXPENSE REPORT PRICING

Every year, a company spends around $45 (this is a wage inflation adjusted number from the Aberdeen 2012 report that shows a cost of $35 per report) to process a single expense report. The true cost may be higher but manual expense reporting builds pressure on employees and managers as they are responsible for tracking and gathering receipts. This leads to delay, frauds and leakages.

Moreover, manual reports make it almost impossible for a company to keep a close tab on travel and expense spends while staying within the budget.
Here hops in the need to switch to a solution that is not only painless but also economical.

Gorilla Expense offers pricing that is more effective, efficient and economical than its competitors. You can save up to 40% due to included integration that already exists with certain systems. When compared to Excel, the benefit can be up to 70% reduction in cost, taking into account productivity and compliance improvements. Our Savings Calculator can assist with this analysis and help you save time, money and effort.

At pocket friendly prices, Gorilla Expense envisions creating features that not only ease the expense reporting process but also increases transparency within business expenses. With flexible pricing, Gorilla Expense helps you pay for what you use. For further information on pricing, click here

Gorilla Expense Integrated With Sage Intacct For Easy Expense Reporting

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When it comes to making work easy for our customers, we leave no stone unturned! After receiving multiple requests, Gorilla Expense finally integrated with Sage Intacct using web services into the Time & Expense Module and the AP Module to offer the best expense reporting solution.

With over 14,000 global customers, Sage Intacct has arisen as an industry leader in accounting and financial management software. With this latest addition in the GE family of Sage systems, you can easily export expense reports from one software to the other.

Now, users have a robust platform to capture both, out of pocket and corporate credit card expenses.

Gorilla Expense is a leading Expense Reporting Software provider. To know about this and many more features offered by Gorilla Expense, visit our website here.