Gorilla Expense is thrilled to join Velosio’s Virtual Biz-tech Conference Aspire 2023 as sponsors AGAIN!
Yes, the one-day virtual event is back. Dive deeper into understanding the latest trends and advancements in Power Platform, Microsoft Dynamics and Digital Transformation as seasoned experts from various industries help you navigate the world of digital transformation.
Join leading industry experts to explore the infinite opportunities with Dynamics 365 and navigate the world of AI applications.
Gorilla Expense will not only contribute as a sponsor but will also be hosting an exclusive session on streamlining and simplifying expense management in this ever-evolving dynamic environment. Unlock exclusive insights to harness leading technology and fuel your business’s expansion with Gorilla Expense’s advanced expense management solution.
Tired of complex expense approval processes? Look no further than Gorilla Expense‘s dynamic approvals that streamline the process and make compliance easier. Following are the three types of approvals that will help make your approvals process easier, simpler and faster:
MULTI-LEVEL APPROVALS
Multi-level approvals send entire reports through a chain of approvers defined on the user profile. Assign the timesheets to single or multiple approvers and save the details. Once the status turns to All Levels Approved the employee will be notified that the timesheet has been approved at the final level and then the timesheet will be available to AP/Accounting to be pushed to the Accounting system.
Check out how to assign timesheet approvers on the user profile here.
MULTI-LEVEL APPROVALS WITH LIMITS
Multi-level approvals with limits give you added control by only sending reports through additional levels of approvers if the total on the expense report exceeds a certain predefined limit.
Check out how to assign expense approvers on the user profile here.
LINE-LEVEL APPROVALS
Line-level approvals assign different approvers based on the project for each expense line, making the process even more flexible. The system will provide the user the option to select one of the many projects they are connected to when they make a cost. Each line of the expenditure report will be forwarded to the appropriate project manager from the user-selected project after submission for approval.
Check out the prerequisites required for line level approvals to work here.
Gorilla Expense works tirelessly to create seamless, efficient and effective features for the ease of its clients. Simplify your workflows and see how we can help you manage your expenses with ease.
Grand Isle Shipyard (GIS) was established in 1948, LA as a modest company designed to serve the commercial fishing industry. It quickly evolved into the emerging Oil and Gas Industry on entering the Gulf of Mexico. Their mission is to provide quality products and services to customers in a safe and environmentally sound manner at fair and competitive prices. Today the company has advanced and diversified to become one of the industry’s most capable and trusted energy partners.
It serves the oil and gas industry both nationally and internationally. GIS has the capacity to offer solutions in the upstream, midstream, and downstream markets, as well as the resources to span the whole life cycle of their customers’ projects. From the planning stages of large projects through construction, commissioning, and finally decommissioning, they coordinate their services with operations.
THE PROBLEM: Weekly Manual Time-Entry and Verification of Employees
Oil and natural gas are significant players in the energy sector and have an impact on the global economy. The oil and gas industry is capital intensive and dependent on cutting edge technology. GIS used a powerful ERP system – Microsoft Dynamics GP for project accounting and despite this, the company’s accounting team had to manually enter the timesheets of the employees.
Manual time tracking led to delay in approvals and added burden not only on the accounting team but also the employees. This said, the company needed a powerful, seamless and easier approach to time tracking to improve visibility and process hourly work. This change from manual tracking to automotive tracking will have a multiplicity of positive impacts on the accounting team and the employees. Starting from quick approvals to easy time management.
THE SOLUTION: Flawless Integration of the Microsoft Dynamics GP Project Accounting Module
Grand Isle Shipyard used Microsoft Dynamics GP for project accounting. They were looking for a scalable automation solution that could map to certain fields in Microsoft Dynamics GP’s Project Accounting Module without a hitch. With its intuitive and easy-to-use integration, Gorilla Expense became the answer to GIS’s problem.
Gorilla Expense customised the automation process for timesheets to meet GIS’s needs. This flawless integration of the Microsoft Dynamics GP Project Accounting Module convinced the GISY team to switch to Gorilla Expense’s Timesheet Solution. The transition to an automated and user-friendly solution for accounting teams and employees took less than two months.
This solution allowed employees to automatically log hours within their systems and customise their timesheets to make the approval process faster and frictionless. Within two months of rolling out the solution, GIS has 530 active users to date. The automated timesheets gave GIS greater visibility and streamlined approval process. This in turn resulted in a decline in expenditure and rise in task value. Employees focused on high-value tasks.
Find the downloadable version of this case study here
To know more about our expense management solution, visit our website.
Say goodbye to the hassle of remembering multiple passwords and hello to improved security and user experience. With Gorilla Expense’s Single Sign-on (SSO) feature, make login easy and simple like never before.
With our centralized authentication system, forget multiple passwords, just one will do.
The SSO feature with its stronger password policies, ensures that your information is safe from any possible threats.
Eliminate the risk of password fatigue and the frequency of time-consuming password resets when end users just need to remember a single unique password rather than a different password for each app.
Get more work done with access to all the applications in just one click.
Switch between applications with ease, without having to login every other time.
Whether you have a workforce of 50 or 500, with the single sign-on feature, you can easily introduce security and convenience into your enterprise structure.
Gorilla Expense is a leading provider of Expense Management Solutions, serving users in 40+ countries. With a focus on innovation and customizable solutions, Gorilla Expense offers a range of product features designed to help businesses improve their expense management efficiency and unburden finance teams.
Gorilla Expense works tirelessly to create features that lessen your burden, reduce errors and fraudulent activities that occur due to manual reporting.
With the ‘Gorilla Expense’s Advanced Algorithm’, bid adieu to manual data entry, data repetition and other related issues. Seamless, effortless and efficient as we call it, this technology helps take hassle out of expense management. This feature allows you to code expense fields for expense types, departments, merchants and more, based on historical coding or admin codes.
Based on historical and merchant data, the algorithm fills primary data and detects anomalies like duplicates, thereby eliminating the risk of errors.
At Gorilla Expense, we believe in stamping out difficulties that hinder employee productivity and thereby company performance. Reconstruct your expense reporting and expense management systems with us and help boost productivity of your employees.
Is your budget on track? Are your expenses within your budget? If your answer is NO, then this blog is for you.
With Gorilla Expense’s top-of-the-line features, empower employees with an easy-to-use expense submission system that ensures compliance.
Manual expense reporting results in errors, thereby overwhelming your employees with rework. Eliminate the high risks by automating expense policies, reducing errors and the burden from your employees.
Streamline business processes by reducing expense processing time. Ensure all expense reports are in sync with your company rules with automated expense policies that simplify your expense reviewing process.
A major factor in combating fraud is ensuring that your policies are followed and understood. This is achieved when your expense policies are seamlessly integrated and automated, therefore mitigating room for errors and frauds. Gorilla Expense offers various types of limits throughout our application. Such features along with the corresponding details are listed below –
Gorilla Expense is a leading provider of Expense Management Solutions, serving users in 40+ countries. With a focus on innovation and customizable solutions, Gorilla Expense offers a range of product features designed to help businesses improve their expense management efficiency and unburden finance teams.
As a national non-profit organization, the U.S. Travel Association has been the voice of the U.S. travel industry for over 75 years. The Association serves over 1,100 leading travel organizations by identifying significant opportunities and challenges for the sector, lobbying for favorable policies related to travel, offering education initiatives, and providing industry-specific data and analysis for its members. However, to offer such vital benefits, the U.S. Travel Association operates on membership subscriptions, which means reviewing subscriptions, sending invoices, and following up on unpaid dues for the finance team. To further streamline its finance operations and increase remote capabilities during the 2020 pandemic, the U.S. Travel Association decided to migrate from the Microsoft Great Plains ERP to Microsoft Dynamics 365 Business Central.
THE PROBLEM: Migration from Microsoft Great Plains to Business Central
Migrating from one ERP system to another is never a quick or straightforward procedure, and it can take up to six months for organizations to complete the process. For an organization looking to increase its remote capabilities, the migration needed to take place as quickly as possible. When the pandemic hit in 2020, the finance team decided it was the best time to upgrade their current ERP. By switching to Business Central, they would shift their hosting to the cloud, expand their reporting capabilities, and reduce overall costs. While the association has a fairly simple reporting structure, they wanted to be completely confident of a smooth transition to their new ERP.
The SOLUTION: Seamless Migration with a Proven Solution
To ensure a timely and smooth migration, the U.S. Travel Association partnered with Gorilla Expense to migrate its expense reporting automation solution from Great Plains to Business Central. Together with the Gorilla Expense team, the association mapped out their goals and timeline, set up a sandbox, and began testing. The migration process from Great Plains to Business Central took four-to-six months to complete, including customization for tracking membership dues, new members, miscellaneous fees, sponsorships, advertising, and other related expenses.
Due to its plug-and-play configuration, Gorilla Expense took only a week to complete its role in the migration.
The U.S. Travel Association team also relied on Gorilla Expense for additional support when needed. Not only was the migration accomplished in a timely manner, but the U.S. Travel Association group was able to adapt to the new platform quickly. Additionally, the migration has enabled the U.S. Travel Association to establish the groundwork for more advanced automated and detailed reporting. This, in turn, has facilitated role expansion across the organization, resulting in 100% visibility and faster turnaround times for payments and expense reports.
Find the downloadable version of this case study here.
To know more about our expense management solution, visit our website.
Centrisys, now Centrisys/CNP, has emerged at the forefront of wastewater separation technology, becoming an industry leader as it evolved into designing, engineering, and building decanter equipment for sludge dewatering and thickening throughout the U.S. and all over the world. It has provided centrifuge equipment repair and maintenance since 1987.
Centrisys leverages its technical experience and industry know-how in creating innovative solutions to tackle the toughest challenges in the industry. In 2014, it launched CNP-Technology Water and Biosolids Corporation to design and supply systems for nutrient recovery and sludge optimization. Together, Centrisys/CNP systematically expands its service offerings to include a range of innovative resource recovery and process intensification technologies.
THE PROBLEM: Overcoming the Challenges of Spreadsheet-Based Expense Management
Centrisys aimed to improve their finance department by implementing an expense management solution that would streamline their process and replace their outdated manual system.
Their current system based on a manual, paper-based process was time-consuming, error-prone, and lacked visibility, which led to challenges in the accounting process. With a new solution, Centrisys wanted to consolidate data, provide customized reporting capabilities, and improve end-to-end process efficiencies. This would align with their efforts to diversify their offerings and expand their national and global reach. Ultimately, the new expense management solution would enable Centrisys to better manage their expenses and drive growth.
THE SOLUTION: Transforming Centrisys’ Expense Management System with Gorilla Expense
Centrisys chose Gorilla Expense to transform its expense management system to meet the organization’s ever-growing needs. Although Centrisys considered other options, Gorilla Expense’s integration with NAV was one of the main reasons that sealed the deal.
In addition, the app itself is intuitive and involves a flat learning curve. Integration with NAV has been seamless, which has made life easier for both 150+ employees and the finance department. Credit card reconciliation with Gorilla Expense has also been hassle-free. Managers can now see where claims are in terms of approvals, thanks to the electronic and centralized audit trail, and users have more control over the information they want to see or monitor. As a result, expense reporting and claims are now much easier, with less risk of human error.
“The integration with NAV has been excellent and seamless. The users are overall very happy with both web and mobile apps.” – James Andresen, CIO Centrisys/CNP
Since partnering with Gorilla Expense in 2016, Centrisys has seen an improvement in its expense reporting processes. Gorilla Expense’s transformed and updated expense management solution has enabled Centrisys to increase productivity and reduce time and operational costs.
Prior to Gorilla Expense, the process was tedious and inefficient, with limited reporting capabilities. The partnership has enabled Centrisys’ employees to concentrate on their core competencies, which has helped the company grow. Even after 7+ years, Gorilla Expense has been able to keep up with the company’s ever-expanding operational footprint, allowing it to perform its job efficiently.
Find the downloadable version of this case study here.
To know more about our expense management solution, visit our website.
As we celebrate International Women’s Day, we take a moment to reflect on the amazing women that make up the team at Gorilla Expense, a company focused on making expense management easy and hassle-free for businesses. At Gorilla Expense, we value diversity, inclusion, and equity, and our female team members play an integral role in driving our ethos and success.
Mayuri Jagtap, our Associate – Technology, Implementation & Support is one such member. Mayuri has been a key contributor to the implementation and support of our expense management platform. Mayuri’s dedication and hard work have been recognized by her team members and our clients alike!\
Another trailblazer is Prachi Borhade, who has been with us for over five years, serving as Manager of Implementation & Support. Prachi’s journey at Gorilla Expense started when her son was only five months old, and she was looking for a role that gave her the opportunity to work from home with flexible hours. Working with us allowed her to take care of her family while pursuing her career goals. Since then Prachi has worked in different departments and now leads the Implementation & Support team as a manager.
Leading a team as Manager of DevOps & Engineering at a product-first company, Nayana Bhor is an integral member who has been with us for almost six years.
Nayana’s career at Gorilla Expense started with the opportunity to work in various positions, which allowed her to learn new skills such as successfully completing the ‘MFAT’ Project and becoming an expert in ERP Integration.
Last but not least, Kathleen Forsyth, our Director of Channel Sales and Marketing, has been with us for over five years. Kathleen is as passionate about her work as she was on day 1 and is always ready to take on any challenge. She was at the helm of designing and executing a co-revenue generating program for the partner channel that enhances our lead channel and introduces the Gorilla Expense solution to partner teams.
Gender isn’t the only commonality shared among these women employees, they also share a deep commitment to promoting kindness and equal opportunities, which have been integral in shaping their experience at the company. They bring unique perspectives and experiences to the table and, through their unwavering dedication, hard work, and passion, they have contributed to making Gorilla Expense a better and more vibrant workplace.
As a tech company, we recognize the impact of our women team members not only within our organization but also in the broader industry, and we celebrate and acknowledge their achievements with great admiration. We are proud to have such amazing women on our team who have made significant contributions to our company’s growth and success.
At Gorilla Expense, we believe in providing the space for personal and professional growth and thereby making a dream team that drives Gorilla Expense to the path of success.
We are thrilled to share the results of our exceptional customer service report for the year 2022. With Freshdesk and the hard work of our team, we have exceeded the global benchmarks for every customer service metric.
In 2022, we received a total of 5566 tickets, and we’re thrilled to report that we successfully resolved 99.37% of them. Our remarkable performance is also reflected in our first response time, which averaged at 2.4 hours – far below the global benchmark of 32 hours.
Additionally, we exceeded the typical 12-hour mark for the average first-assign time with our remarkable 7.1-hour response. In terms of overall resolution time, we managed to address issues in just 31.35 hours on average, which is less than the global standard of 32 hours.
We believe that customer satisfaction is crucial for any business, and we strive to provide exceptional customer service that exceeds expectations. We’re proud of our team for their hard work and dedication to achieving this goal, and we’re grateful to our customers for their trust and confidence in us.
Prachi Borhade, our Implementation & Support Manager, put it best: “We’re thankful for every customer we have and are committed to providing the best possible service to each and every one of them. We understand that customer satisfaction is a crucial part of our business, and we will continue to provide exceptional customer service to keep our customers happy.”
We’re honored to receive recognition from Freshdesk, and we’re excited to use these results to establish our customer service goals for the upcoming year. We’re committed to continuously improving our customer service to provide the best experience for our customers.
Thank you for choosing Gorilla Expense as your expense management partner. We’re looking forward to another successful year of exceptional customer service!
